Blue Skye          

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“It is more the case of our being a model to others, than of our imitating anyone else”   Pericles

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We are always happy to receive feedback from organisations and businesses with whom we have worked. Obviously we take pride in the positive feedback but, with a commitment to continuous improvement, we also take note of any suggestions on how to make our services better.

Below, you will find the current satisfaction rate for our services based upon formal evaluations, and a sample of the written feedback we have received from our clients.

 

Poor

Excellent

Relevance to work of the    commissioning agency

0%

 95%

Course training objectives met 0% 90%
Overall content of courses 0% 90.5%
Quality of venues for Open courses 0% 87.5%

Quality of Trainers and Consultants

0%

100%

                

"Just a quick email to inform you how valuable you’re training was  to me. Keep up the good work - you are making a difference." Criminal Justice Worker, Local Authority

"Overall content excellent. More aware of signals to observe and interventions to adopt. Highlighted important issues." - Minister, Church of Scotland

"If only more (courses) were so engaging and interesting - we raved about it at work !"

Service Manager, Local Authority

"Trainers were excellent and really enjoyed talk on different learning styles and (use of) body language"

Social Work student , Denmark 

"An organisation with a fresh approach, one you can trust, people you can respect" 

Chief Executive , NGO

"Trainers were excellent, loved their delivery and  approachability"

Nursery Teacher, Local authority

"Loved the open, friendly trainers. Thanks for a great course!"

Youth Work Practitioner, Substance Misuse Service, NGO

"Course covered everything and more!. Excellent content and trainers" Senior Practitioner

Substance Misuse service, NGO

"An excellent Course- Difficult subject, but well delivered. Content, trainers, venue and hospitality excellent!" Police Officer

"Brilliant !  Extremely well thought out and relevant. Thanks for arranging to take the group to pitch side at Murrayfield - nice touch!" - Sports Coach, Leisure Services, Local Authority
"Content, trainers, venue, and hospitality excellent. I recommend this course " - Public Health Nurse, NHS Forth Valley  "Providing this level of certified    ( Physical Restraint) training to the staff in dealing with safety issues will help us to reach the highest standards of risk management and patient safety,” Clinical Resources Manager, United Arab Emirates

"The reality of the scenarios...!Thank you!"

Family Support Worker, NGO

"Everything was relevant! I would recommend this course"

Manager, Local Authority

"Course helped reinforce my own personal training. Trainer was excellent." - Hospital Staff Nurse, NHS (psychiatric services) "Excellent trainer. Has increased my own knowledge and allows me to better recognise things I have previously dealt with" - Police Officer

"Loved the whole day and the dramatisation brought the information alive. Everything was excellent. Learnt new skills and knowledge, and refreshed old ones"

Women's Aid Practitioner, NGO

"Loved the dramatisation and scenarios and talking through these afterwards. The trainer was excellent and all my objectives (from the course) were met"

Housing Officer, Local Authority

"The trainers delivery and style was most helpful"

Team Leader (Residential), NGO

"Enjoyed the light atmosphere"

Team Leader, NGO

"Excellent opportunity for networking with other agencies. Excellent course content"

Community Safety Manager

Local Authority

"Would want to attend 2 day Blue Skye course to expand knowledge. Most positive training event due to approach of trainers"

Practitioner, Advocacy services, NGO

"Definitely increased my confidence in dealing with certain aggressive behaviours. Excellent course, one that I’ll remember!" - Secondary school teacher, Local Authority

"The acting out of the scenarios ...made you feel they could happen! Excellent!"

Housing Officer, Anti-Social Behaviour Team, Local Authority

"Excellent- varied and different to normal training." Tutor, employment agency, NGO "Given me new skills to enhance my practice. Overall, this course was excellent" - Social Worker, NGO
"Excellent course, nothing left out" - Health Practitioner, Residential School, NGO

"Lots of areas relevant to our work and can see the similarities with other public services"

Community Wardens Manager

Local Authority

"Loved the practical ways to deal with conflict and safe practice"  Housing Officer, NGO

"Found out about a lot of new techniques and everything was well covered"

Project Worker, Substance Misuse , NGO

"Gave me new angles to look at things"

Anti-social Behaviour Team Manager , Local Authority

"Gave me a better insight into situations and myself!"

Team Leader, Residential, NGO

"Overall, a very interesting course. Enjoyed both days and would recommend this course!"

Senior Practitioner

Children and Families, NGO

"Trainers and venue excellent. Feel better equipped to manage conflict within the work setting"

Depute Manager, Residential Home for Older People, NGO

"Lots of ideas for handling conflict internally"

Anti-social Behaviour Team Manager , Local Authority

"Trainers and venue were excellent. Highly relevant to my work" Manager, Residential Services, NGO
"The unknown doesn’t seem so scary (now). Excellent training" - Depute Business Manager, employment agency "The acting was so realistic! I’d recommend this course." - anonymous

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